Name of your website?Ontario Cleaning
Your name?
Patrick
Your Location (city, etc)
Toronto
When did you start your website and why?
We started this web site out of a common customer need.
With so many generalist office cleaners, it's difficult for companies to find specialized office cleaners who are easy to work with.
Please give us a short summary of your website, business model, etc
Everything we do is about making your job easier. We clean small offices, and that's all we do. Because we only clean small offices, we notice details that a generalist (cleaning houses, offices, restaurants, etc...) would miss.
We're commercial cleaners who actually listen!
What has been the most difficult part of creating and running your website?
This site has been organic. It's just naturally grown out of what our customers have been telling us. So in that respect, it was easy. All we had to do was listen and respond.
What has been the easist part of operating your website?
The easiest part of my job is maintaining relationships. Our customers are so satisfied with our services, and we love to hear back from them.
Who maintains your website and why?
Our web site is maintained in-house.
Tell us how your business has benefitted from your website?
Our mailing list has been the most important breakthrough in our web site. It allows us to communicate more effectively with our customers, and to offer better prices without reducing the quality of our service.
What are your views on ecommerce and the future of the internet?
We use e-commerce. All of our invoicing and billing are done electronically.
What are your views on Search Engine Optimization (SEO)?
SEO has been crucial in the success of our business. Without it, we would not be as successful as we are today.
What are your views on Search Engines? Have they helped or hindered your website?
Search engines are good, but nothing compares to that face-to-face contact. Technology is just a tool. It's no substitute for the basics.
What method has been least successful for promoting your website?
Google adwords was a bit tricky, and it took a while to get my strategy down.
What is your website address?
Ontario Cleaning
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